1 post tagged “rant”

Dear Fort Worth distributers of the New York Times and the Wall Street Journal,

You lot are an incompetent herd of obfusticating ostriches.  This is the day after a presidential election.  Not just any presidential election, mind you, but an even more historically significant one than usual.  Whatever your political persuasions (if any), you HAVE to realize the sales potential of such important newspapers on the day following such an election.  On the one hand, a black man was running for president, and on the other, there was a woman VP candidate.  This. Is. Important.  Your customers--those newspapers--recognized this, and correspondingly printed many copies of today's issues.

Not only did you fail to deliver a one of them to my store--along, incidentally, with Time and Newsweek magazines--but you didn't return a single call when we called you to find out what in Hades was going on.  Nearly fourteen hours after our initial phone call, we closed the store, having sold not a damn one of any of those titles all day.  We could easily have sold a hundred.  We also hadn't heard back from you by closing time.  No apology, no assurance that tomorrow's delivery would include the issue in question, not so much as an explanation, NOTHING.

From what I understand, you also managed not to deliver the New York Times to a goodly percentage of the area's subscribers, either.  This meant that those people calling our store for this issue were fairly honked off before they even got on the phone.  Imagine their attitude when we told them that we hadn't gotten it, either.

I sincerely hope that the New York Times will fire the whole kit and caboodle of you and hire a different distribution company.  This sort of balls-up is absolutely inexcusable.

May you all go home and learn that a sewer line exploded in front of your house.  May you be forced to listen to Josh-ruddy-Groban's Christmas CD on repeat while explaining to dozens of PO'd customers that this has EVERYTHING to do with incompetence and nothing to do with race. politics, or the price of a ribeye steak.  May you find unpleasant substances floating in your beer.  Finally, may your phone lines spontaneously combust from the volume of outraged calls, of local and New York origin. 

Hugs, kisses, ulcers,

UbiCaritas